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Streamlining Your Journey: A Look At Our Horsebox Buying Process

Embarking on the journey to acquire your dream horsebox involves a strategic process tailored to your unique needs and preferences. At Southwest Horseboxes, we prioritise transparency, communication, and a personalised service every step of the way. Below we outline our horsebox buying process, designed to simplify your experience and ensure satisfaction from start to finish.


Initial Consultation

Your journey begins with a simple yet crucial step – a conversation. We encourage you to contact us to discuss your specific requirements regarding which type of our builds would be most suited for your horses and talk you through our extensive list of optional extras enabling you to personalise your horsebox. We are also happy to help you choose your respray colour and decals as we know which colours work best together. Our team is dedicated to understanding your needs comprehensively to guide you towards the perfect vehicle.


Van Selection and Customisation

If none of our current stock of newly built vans match your criteria we will strive to match your preferences with something that does. We can source an ex-company fleet chassis and commence the conversion process to craft your bespoke 3.5t horsebox van type conversion. Our build times are around 3-4 weeks from start to finish.


Horsebox Buying Process


Deposit and Commencement

Upon finalising your selection, a 20% deposit initiates the transformation of your vision into reality. With your commitment secured, our team springs into action, meticulously crafting your horsebox with precision and attention to detail.


Personalisation Options

As your horsebox takes shape, we provide you with a comprehensive colour chart and a selection of optional graphics to add a personalised touch. From subtle accents to bold statements, the choice is yours to make your horsebox uniquely yours. Additionally, you can explore a range of optional extras to further tailor your horsebox, including advanced safety features, convenience upgrades, specialised storage solutions, customised horse accommodations, and more. With these options, you can truly build your own horsebox that meets your exact specifications and enhances your equestrian experience to the fullest.


Finalising Payment

As your bespoke horsebox nears completion, the final step is settling the remaining balance to take ownership. With payment settled, your customised horsebox is ready for unforgettable journeys!


Delivery or Collection

When your horsebox reaches completion, the exciting moment arrives to take possession of your newfound treasure. You have the option to either collect your horsebox from our location or opt for seamless delivery throughout the UK, including Northern Ireland and Guernsey. Simply provide us with your postcode, and we'll handle the logistics, ensuring a hassle-free experience. Upon delivery, you will receive all necessary documentation, completing the transaction.


Unveiling Your Horsebox

Now that you've acquired your brand-new van-type horsebox conversion, the possibilities are endless. Whether embarking on equestrian adventures, attending competitions, or simply enjoying leisurely rides, your horsebox stands ready to facilitate memorable journeys with your beloved equine companions.


In conclusion, our horsebox buying process embodies a commitment to customer-centricity, craftsmanship, and reliability. At Southwest Horseboxes, we don't just sell horseboxes – we deliver peace of mind and unparalleled satisfaction, ensuring your journey with us is as rewarding as the destinations you'll reach with your trusted equine companion by your side. Head to our testimonials page to see what our previous customers have to say.

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